Privacy policy

What this policy covers

This policy explains what personal information Innovation Crew collects through this website, why we collect it, and the choices you have. It applies to visitors of innovationcrew.com and to anyone who contacts us through it.

Information you give us

When you send a brief through the Connect page, the details you typed (your name, work email, company, market, the services you ticked and your message) are sent to our own server and stored there. Only the Innovation Crew team can read them, through a password-protected dashboard. We use this information only to reply to you and to prepare a proposal if you ask for one.

We keep an enquiry for as long as it is useful for that conversation and any project that follows. You can ask us at any time to see or delete what we hold about you.

We do not sell, rent or trade this information.

Information collected automatically

Our web server keeps standard access logs: the pages requested, the time, your IP address and browser type. We use these logs to keep the site running and secure and delete them on a rolling basis.

The site uses no analytics, no advertising trackers and no tracking pixels.

Cookies and browser storage

The site sets no cookies. The internal team dashboard keeps its access key and project drafts in the team member’s own browser storage; visitors’ browsers store nothing.

Self-hosted media and fonts

Every photograph, video and font on this site is served from our own server. Visiting the site makes no requests to Google Fonts, Unsplash or other third-party content networks, so those providers do not receive your IP address from us.

Links to Facebook, LinkedIn and Instagram take you to those platforms, which govern any data collected there.

How long we keep information

Enquiry emails are kept for as long as needed to respond and, if a project follows, for the duration of our relationship plus the period required by law for business records.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Write to inquiries@innovationcrew.com and we will respond within thirty days.

If you are in a market with a data protection authority, you also have the right to lodge a complaint with it.

Children

This site is intended for business audiences and is not directed at children under sixteen. We do not knowingly collect information from them.

Changes to this policy

We may update this policy as the site or the law changes. The date at the top of the page shows the current version.